Contact information

Contact Information

Last Updated: October 27, 2026

Thank you for visiting Wureli, your online destination for mini jet blowers and practical portable air-blowing solutions.

We are committed to providing clear communication, helpful customer service, and reliable assistance throughout your shopping experience.

This page contains our official contact details and information about how to reach us for support.

1. Official Business Information

Store Name: Wureli

Website: https://wureli.site

Year Established: 2022

Business Address:

327 Radford Street

Louisville, KY 40242

United States

Customer Support Email:

support@wureli.site

Customer Support Phone:

+1 (716) 693-4967

2. Customer Service

Our customer support team is available to assist with questions related to:

  • Product descriptions and specifications

  • Order placement and confirmation

  • Shipping and delivery estimates

  • Order tracking

  • Returns and refunds

  • Damaged or defective products

  • Payment and checkout concerns

  • General website inquiries

We encourage customers to contact us whenever assistance is needed.

3. Email Inquiries

For written inquiries, please contact:

support@wureli.site

When contacting us about an existing order, please provide your order number and the email address used during checkout.

For damaged or defective products, photographs may help us evaluate the issue more efficiently.

We aim to respond to customer inquiries as promptly as reasonably possible.

4. Telephone Inquiries

Customers may contact us by phone at:

+1 (716) 693-4967

Please have your order number available when calling about an existing purchase.

If you are unable to reach us by telephone, we recommend sending an email so that your inquiry can be reviewed and documented.

5. Shipping Assistance

Wureli offers free worldwide standard shipping with an estimated delivery timeframe of 7–10 days.

For shipment questions or tracking assistance, please contact our support team.

Actual delivery times may vary due to carrier operations, customs clearance, or other circumstances.

For further information, please review our Shipping Policy.

6. Returns and Refunds

Eligible purchases are covered by our free 30-day return and refund policy.

To initiate a return, email support@wureli.site within 30 days of delivery.

Our team will review your request and provide return instructions.

Please do not mail products to our business address without prior authorization.

Approved returns are free of return shipping charges.

7. Business Correspondence

Official business correspondence may be directed to:

Wureli

327 Radford Street

Louisville, KY 40242

United States

This address is provided for business correspondence and does not automatically serve as a product return facility.

Return shipments must follow the instructions supplied by our customer support team.

8. Privacy and Customer Communication

We respect the privacy of customers who contact us.

Information provided through customer support channels will be used to respond to inquiries, process requests, and assist with orders, in accordance with our Privacy Policy and applicable law.

Customers should not send sensitive payment information, passwords, or complete credit card details through email.

9. Official Communication Channels

For your security, we recommend contacting Wureli only through our official website and listed customer support details.

If you receive a suspicious message claiming to represent Wureli, please contact us directly to verify its authenticity.

10. Our Commitment

At Wureli, we believe that reliable support is an essential part of a positive shopping experience.

We aim to communicate clearly, address concerns fairly, and help customers feel confident in every purchase.

Wureli Customer Support

Website: https://wureli.site

Email: support@wureli.site

Phone: +1 (716) 693-4967

Address: 327 Radford Street, Louisville, KY 40242, United States

Wureli — Here to Help, Every Step of the Way.